Getting Started With Sitecore Send : Part 1

 What is Sitecore Send

Ø Sitecore Send provides you with all the necessary tools to onboard and get started down your email marketing path.

Ø Sitecore Send is a microservices-based, API-first, cloud-native marketing platform that enables marketers to drive contextual and personalized interactions by leveraging customer data. It simplifies email creation and distribution and enables marketers to deliver omnichannel customer engagement without needing to write any code. 



Ø Sitecore has been moving towards a new SaaS-based platform to replace its flagship, integrated one-stop-shop suite of solutions. As part of the effort to expand their best-of-breed, composable offerings, they added Moosend to their growing list of recent acquisitions, and Moosend is now Sitecore Send. 


Ø Sitecore Send represents a shift towards delivering personalized experiences for modern enterprises by leveraging visitor data to provide:

·    Email marketing using list segmentation and personalization

·    Campaign reporting and analytics

·    Simple marketing automation workflows

·    Landing pages, targeted emails, and forms

Benefits of Sitecore Send

  • Ø Sitecore Send is an independent API-first, microservice platform that you can easily integrate into your existing DXP. Since it’s SaaS-based, marketers can use it to power customer engagements and interactions, create personalized emails and lists, capture and aggregate visitor data, and drive omnichannel deliveries.
  • Ø Sitecore Send gives marketers a comprehensive picture of customer journeys across all channels, enabling them to analyze real-time responses and send contextual messages at the right time using the customer’s preferred medium.
  • Ø Another advantage to using Sitecore Send is that you can build email lists and manage them by generating embedded forms. Furthermore, you can import or export email recipients and segment them to create better-targeted campaigns.
  • Ø Sitecore Send enables marketers to gather user-permissioned data as part of their contextual marketing efforts. It helps businesses capture email interaction data so as to tailor interactions according to customer needs and preferences.
  • Ø Sitecore Send lets marketers customize brand communications on-the-go with its attractive pre-built templates. By leveraging its simple interface, content templates, and drag-and-drop functionality, brands can easily create consistently engaging digital communications.
  • Ø With Sitecore Send, you can create consistent, repeatable marketing campaigns for your recipients. These campaigns can include email newsletters, sales confirmation, service updates, and more.
  • Ø Sitecore Send provides default and custom reports on the performance of your campaigns. when delivering campaigns is that they can generate reports to analyze and better understand customer engagements and interactions.
  • Ø You can automate your marketing communications with Sitecore Send. It allows marketers to plan and automate the entire communication lifecycle, which results in a shorter time to market.
  • Ø Sitecore Send is a cloud-native automation tool that helps marketers drive engagement and improve marketing capabilities throughout a customer journey.
  • Ø The greatest benefit of Sitecore Send is that enterprises can integrate it with their existing marketing technology stack and digital experience platform.

FAQ1: What can Sitecore Send do for your business?

  • Sitecore Send’s advanced features and flexibility give you the freedom to connect better with your audience to create lasting relationships.
  • Sitecore Send’s API-first, integrated approach, gives your business a single unified digital experience platform that will support all your cross-channel marketing activities.

FAQ2: Can you use Google Analytics with Sitecore Send?

Yes, if you have Google Analytics configured to track conversions, you can use it to track any link clicks from your Sitecore Send campaign.

FAQ3: Who's using Sitecore Send?

Sitecore Send was formerly known as Moosend and was acquired by Sitecore in 2021. It’s trusted by top brands like Ogilvy, Vogue, GQ, TEDx, Sephora, Dominos, and more.

Problems In Sitecore’s Email Marketing Service

With Sitecore Send, enterprises can proffer solutions to several underlying issues that plague marketing teams and make it difficult for them to develop successful marketing campaigns.

1. Vendor-lock

2. Concerns with disparate data

3. Developer-Marketer Alignment

4. Slow customer journeys

5. Disconnected digital experiences

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